Payment Methods :
Our Telephone Sales Staff is available to place your orders and to answer any questions you may have about our products.
Please call our Toll-Free Number: +91-8824866866 to place any order over the phone.
Our Phone Staffs hours of operations are Monday through Sunday from 9:30AM - 6:30PM. For online orders: we accept PayUMoney, Paytm and PayPal.
We are PayPal Verified Checkout Merchants.
Please be advised that Sonik Technology will NEVER sell your name, email address or information to any third party for any purpose, ever and we will not disclose any of your personally identifiable information to third parties unless:
Our secure ordering format protects every aspect of your order and your personal information.
All data collected is secured.
Order Processing :
All orders are processed and shipped within 1-3 business days. In case the product you selected is on backorder, you will receive immediate notification and be given the choice to remain on backorder, substitute the backordered item for another item or cancel the order.
Shipping and Handling :
We offer minimum ground shipping on all orders within the India. For expedited shipping rates please proceed to our shopping cart where you can submit your Name and Address for an instant shipping quote.
Please note that delivery time is subject to the ability of our couriers India to fulfill their delivery schedule. Sonik Technology is not liable for packages that we are not delivered on time because of mishaps or unavoidable delays by our couriers.
Note: You DO NOT have to submit your credit card information or make any commitment before seeing and agreeing to your shipping charges.
Shipping & Customs Fees for International Customers :
When ordering, the recipient agrees to become the importer of record and is obligated to comply with all India and foreign laws and regulations required for the country of import.
All orders shipped internationally can be subject to import taxes, custom duties and fees levied by the destination country. As the importer of any goods, the importer is required to pay any duties, taxes, fees or expenses of the import. Additional charges for customs clearance are the responsibility of the importer and Sonik Technology is not liable for or assuming any responsibility to these fees. Note these fees may not be included in any final total as these fees are accessed by the third-party and are not known to Sonik Technology.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Note: Some countries require identification or declaration from the importer. The importer is responsible for providing all necessary documentation to the appropriate authorities.
A limited product warranty is included free for some of our items. All the Warranty Length is listed on any product page, please call for the information. With an optional Sonik Technology Care Plan you can extend coverage up to 4 additional years. Sonik Technology Care Plan Extended Warranties repair or replace, excluding the shipping charges for the exchange. We additionally offer Lifetime Technical Support on every item.
Return Policy :
Easy 2-Day Returns : Brand New items may be returned or exchanged within 2 Days from date of receiving the product by you .
you can return a product received in a damaged or defective condition.
Sonikshop has a 48 hours return policy which means that you can request a return within 48 hours of receiving the product by you. The customer is responsible for contacting the Sonik Technologies directly for assistance.
GPS Tracking Devices and Counter-Surveillance devices may not be returned due to the one-time nature of their use.
All returns or exchanges missing or with damage to the original box may be refused or may be subject to a 20% penalty fee (i.e. missing/damaged UPC barcodes, missing/damaged manuals, missing/damaged warranties, tape on the manufacturers box, etc.).
We will not accept items back unless they are returned with the original packaging.
Sonik Technology is not liable in any way for returned packages that were lost or damaged during shipment. Please include a copy of your invoice along with a description of all problems you had with the packaged components. You should choose a courier that provides tracking and insurance for your package. We do not reimburse shipping and handling costs incurred by Sonikshop while processing your order, or any shipping costs the customer incurs while returning or exchanging your purchase.
Our website is designed to make your shopping experience easy, quick and enjoyable , none of our customers information is released and is all confidential. We DO NOT sell any of our customers information.
It is the responsibility of the buyer to ascertain and comply with all applicable local, state, and federal laws regarding the possession and use of any items purchased. Please consult an attorney regarding such laws before placing an order. By placing an order, the buyer represents that he/she is of legal age and agrees to use the products only in a lawful manner. Prices are subject to change without notice. We assume no liability associated with product usage. Product style may vary slightly from catalog pictures.
Indian Customers :
Orders shipped, picked up or delivered within India require us to collect The product tax.
Frequently Asked Questions
Do you have a return policy? Can I return my product after it has reached me?
Yes. Sonikshop has a simple return policy under which you can return a product received in a damaged or defective condition.
Sonikgps has a 48 hours return policy which means that you can request a return within 48 hours of receiving the product by you.
Are there specific conditions under which the product returns/replacements may be rejected?
Returns for replacement/refunds/exchange under certain scenarios will NOT be accepted as given below:
How do I return the product? Whom should I contact in such a scenario?
Its very simple; within 48 hours of receiving a product, you can Generate a Ticket or over phone at our 24x7 customer care number +91-8824866866 (Toll free).
Alternatively, you can request a return via email at email@example.com
Note: Replacement is subject to availability of stock with our Business Partner. In case a replacement cannot be made by us, we will initiate a refund (shipping charges deducted).
Do I need to return the product in its original box/packaging?
Yes, it is important that the product is sent back in its original packaging, original manufacturer tags, including the box, manufacturers packaging if any, and all other items originally included with the product(s) delivered (including any free or complimentary items).
What is the resolution offered in case of returns?
In case of a return, possible solutions are:
Is there a time frame within which I can return the purchased product for a return/replacement? Do I need to send the product or can it be collected from my address?
Sonikshop has a smooth pick-up facility in most cases and most cities. However, there can be a few exceptions to this depending upon the shipping address and the nature of the product. To know whether pickup is available from your shipping address, you can call our 24x7 customer care number at +91-8824866866 (Toll free) or write to us at firstname.lastname@example.org In case we are unable to collect the returnable product from your address, you will be required to courier the product to us. Please ensure that the product is in original and unused condition, complete with the original price tags, labels, original packing and invoice. Replacements are subject to availability of stock with our Business Partner. In case a replacement is not available, we will initiate full refund.
Will I have to pay any charges for the returns?
We do not charge extra for returns and all replacements/pickups by us are done free of cost.
Will you refund the courier charges if I send the product back to you at my cost?
Yes, absolutely. You do not have to worry about the courier charges at all. In case, you return the product via courier we advise you to use a reputed courier company which allows online consignment tracking. We will reimburse the courier freight charges @ 10% of your order value (with a minimum of Rs. 100) or a maximum of Rs. 750, whichever is lower. The refund of courier freight charges, if applicable, will be paid through cheque in favour of the "billing name" provided at the time of placing the order or by issuing a Sonikgps Gift Certificate/Voucher of the equivalent value. The courier charges will be reimbursed only after receipt of the product by our business partner.
In case sonikgps is not able to collect the product that I wish to return, on which address do I need to courier it?
Once you contact our customer care centre by e-mail at email@example.com or via a phone to +91-8824866866 (Toll free), to confirm whether the product can be collected from your address or not. Our customer care executive will tell you the address where you have to send the courier, in case it cant be collected from your address with us.
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